Versand
Shipping Policy
Processing Time Orders are typically processed within 1–2 business days (Monday to Friday, excluding public holidays). Processing may take slightly longer during high order volumes or unforeseen circumstances.
Delivery Times Estimated delivery time is generally 6–14 business days, depending on the destination country, customs procedures, and local postal services. Delivery times may vary due to external factors beyond our control.
Shipping Costs Standard shipping is free of charge. Optional faster or premium shipping options may be available and will be shown at checkout.
Customs & Delays International shipments may be subject to customs clearance, which can cause delays. We kindly ask for your understanding.
Returns Return shipping costs are generally borne by the customer. Please contact us via email for return requests.
📧 heateyemask@gmail.com 📍 Marie Scharf, Agiou Andreou, Limassol, Cyprus